Tata Communications is Hiring Jr. Engineer - Network Operations & Support (FTTX) | Chennai | 0 - 2 years

Job Description

Tata Communications' 𝐉𝐫. 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 opening is a genuinely specific and less commonly covered fresher role, focused specifically on 𝐅𝐓𝐓𝐗 (Fiber-to-the-X) network operations — meaning fiber-optic broadband infrastructure provisioning and support, a distinct specialization within the broader telecom industry. This is worth understanding clearly, since it's a different domain from typical core network engineering or general IT support — FTTX work centers specifically on last-mile fiber connectivity provisioning for customers.

The role is notably 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧-𝐡𝐞𝐚𝐯𝐲 — a significant portion of the responsibilities involve customer coordination and field engineer coordination, meaning you'd be acting as an operational liaison ensuring fiber provisioning requests move smoothly between customers, field teams, and internal systems, rather than doing deep hands-on technical engineering work yourself. This is closer to an operations/coordination role with telecom domain knowledge than a purely technical engineering position — worth knowing if you're specifically seeking hands-on technical work versus coordination-focused operations.

Worth noting explicitly: the job listing itself is fairly brief and somewhat terse compared to more detailed postings, with performance explicitly measured against 𝐒𝐋𝐀 𝐭𝐮𝐫𝐧𝐚𝐫𝐨𝐮𝐧𝐝 𝐭𝐢𝐦𝐞 and 𝐩𝐚𝐜𝐤 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐢𝐨𝐧 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 — indicating this is a process-driven, metrics-tracked operational role with clear, measurable performance expectations from day one.

𝐎𝐮𝐫 𝐓𝐚𝐤𝐞:

- 𝐆𝐨𝐨𝐝 𝐟𝐨𝐫: Telecom Engineering graduates or allied engineering disciplines interested in 𝐟𝐢𝐛𝐞𝐫/𝐛𝐫𝐨𝐚𝐝𝐛𝐚𝐧𝐝 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 specifically, comfortable with a coordination-heavy role involving significant stakeholder communication.

- 𝐍𝐨𝐭 𝐢𝐝𝐞𝐚𝐥 𝐟𝐨𝐫: Those seeking deep hands-on technical engineering or network design work — this role leans toward operational coordination and provisioning support rather than technical network architecture.

- 𝐒𝐞𝐥𝐞𝐜𝐭𝐢𝐨𝐧 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭𝐲: 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐞 — FTTX-specific knowledge is a genuine niche within telecom, narrowing the pool somewhat compared to more generic telecom support roles, though the coordination-focused nature keeps the technical bar relatively accessible.

- 𝐂𝐚𝐫𝐞𝐞𝐫 𝐭𝐫𝐚𝐣𝐞𝐜𝐭𝐨𝐫𝐲: Commonly leads into 𝐒𝐞𝐧𝐢𝐨𝐫 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫, FTTX Project Manager, or broader Telecom Operations roles, with genuine fiber/broadband provisioning experience being valuable as FTTX infrastructure continues expanding across India.

𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐧𝐭𝐞𝐱𝐭: Tata Communications hasn't disclosed pay for this role. Junior Network Operations roles in telecom with FTTX/fiber specialization at large Indian telecom operators typically range around ₹3–4.5 LPA for freshers, based on general market data for comparable entry-level telecom operations roles — this is an estimate only.

𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Since the role emphasizes 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 and 𝐟𝐢𝐞𝐥𝐝 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 heavily, prepare specific examples demonstrating strong communication and stakeholder management ability — even from group projects, internships, or part-time work — since this maps directly to the core coordination responsibilities; and if you have any specific coursework or exposure to 𝐅𝐓𝐓𝐗/𝐟𝐢𝐛𝐞𝐫 𝐛𝐫𝐨𝐚𝐝𝐛𝐚𝐧𝐝 concepts, highlight it explicitly given how specialized this particular niche is.

Roles & Responsibilities

The responsibilities center on coordinating fiber provisioning activities between multiple stakeholders, with clear SLA-based performance tracking.

- Customer coordination for FTTX provisioning requests

- Field Engineer coordination to ensure smooth execution of provisioning activities

- Apply knowledge of FTTX provisioning processes

- Apply basic FTTX telecom concepts to support operational activities

Qualifications & Eligibility

Specific to telecom or allied engineering disciplines, with an explicit requirement for customer coordination knowledge alongside technical background.

- Bachelor of Engineering in Telecom or other allied subjects

- 0–2 years of professional/technical experience in Telecom

- Good knowledge of customer coordination

Skills Required

Blends telecom domain knowledge with strong communication and coordination ability — both are treated as core, not optional.

- Network operations, transmission, provisioning, and design concepts

- FTTX (Fiber-to-the-X) specific knowledge

- Good understanding of OSP/ISP (Outside Plant/Inside Plant) construction activities

- Strong writing skills for documentation, training, and process materials

- Good analytical and problem-solving skills