Deloitte Hiring | Services Support Associate I – Learning Operations

Job Description

Deloitte is hiring for the role of Services Support Associate I – Talent Processes and Business Support (Learning Operations) in Hyderabad. This is an excellent opportunity for graduates looking to build a career in operations, learning administration, stakeholder management, and business support while working with one of the world's leading professional services firms.

🏢 Company: Deloitte
💼 Position: Services Support Associate I – Learning Operations
📍 Location: Hyderabad, Telangana, India
🏢 Job Type: Full-Time
⏰ Shift Timing: 2:00 PM – 11:00 PM
🎓 Experience: 0-1 year

Roles & Responsibilities

✅ Support training planning, coordination, and delivery activities for global clients
✅ Perform administrative tasks, data entry, and system updates related to learning operations
✅ Coordinate with stakeholders and team leadership to manage requests and provide status updates
✅ Ensure timely and accurate completion of assigned tasks
✅ Perform quality checks on deliverables before submission
✅ Maintain learning records, trackers, and workflow systems
✅ Support day-to-day operations and process improvement initiatives
✅ Collaborate with team members to manage priorities and meet service expectations

Qualifications & Eligibility

🎓 Bachelor's Degree in any discipline
🎓 Strong proficiency in Microsoft Excel and business communication
🎓 Experience maintaining spreadsheets, trackers, databases, or workflow systems
🎓 Experience in administrative support, backend operations, or learning operations is preferred
🎓 Ability to work effectively with internal stakeholders and global teams
🎓 Strong attention to detail and commitment to quality
🎓 Freshers with relevant internship or project experience may also apply

Skills Required

⭐ Microsoft Excel (Sorting, Filtering, Data Management, Remove Duplicates)
⭐ Email & Business Communication Skills
⭐ Data Entry & Record Management
⭐ Administrative & Operational Support
⭐ Attention to Detail
⭐ Time Management & Organizational Skills
⭐ Stakeholder Coordination
⭐ Quality Assurance & Process Compliance
⭐ Team Collaboration & Problem Solving

🔹 Preferred Skills

⭐ Microsoft PowerPoint Presentation Creation
⭐ Microsoft Teams, Zoom, or Virtual Collaboration Platforms
⭐ Learning Management Systems (LMS)
⭐ Case Management & Ticketing Tools
⭐ Service Request Management
⭐ Learning Operations Experience