Deloitte is Hiring ITAM Analyst | Bengaluru | Freshers & Engineering Graduates

Job Description

Build Your Career in IT Asset Management & End User Support with One of the World's Leading Professional Services Firms.

Deloitte is hiring ITAM Analysts for its Bengaluru office. This opportunity is ideal for Engineering graduates who are passionate about IT support, asset management, hardware troubleshooting, Microsoft technologies, networking, and end-user services.

As an ITAM Analyst, you will provide world-class technology support, manage the complete IT asset lifecycle, configure and deploy devices, troubleshoot hardware and software issues, and collaborate with internal teams to deliver seamless technology services across the organization.

𝐂𝐨𝐦𝐩𝐚𝐧𝐲: Deloitte
𝐑𝐨𝐥𝐞: ITAM Analyst
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Bengaluru, Karnataka
𝐖𝐨𝐫𝐤 𝐌𝐨𝐝𝐞: Work From Office
𝐉𝐨𝐛 𝐓𝐲𝐩𝐞: Full-Time
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Freshers / Early Career

𝐀𝐛𝐨𝐮𝐭 𝐃𝐞𝐥𝐨𝐢𝐭𝐭𝐞

Deloitte is one of the world's largest professional services organizations, providing consulting, audit, tax, risk advisory, financial advisory, and technology solutions to clients across industries. Operating in more than 150 countries, Deloitte helps organizations solve complex business challenges through innovation, digital transformation, and cutting-edge technology.

With a strong focus on learning, collaboration, and professional development, Deloitte offers employees opportunities to work with industry experts, modern technologies, and global clients while building rewarding long-term careers.

𝐉𝐨𝐛 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰

As an ITAM Analyst, you will be part of Deloitte's CXO – End User Support & Asset Management team, providing technical support to employees, managing IT assets, deploying hardware and software, resolving technical issues, and ensuring smooth day-to-day technology operations.

This role is ideal for candidates looking to build a career in IT infrastructure, technical support, asset management, and enterprise technology services.

Roles & Responsibilities

- Deliver exceptional end-user technical support through walk-up, email, phone, and in-person interactions.

- Install, configure, and deploy company-standard laptop and desktop images.

- Troubleshoot hardware, software, operating system, and application-related issues.

- Manage the complete IT asset lifecycle, including procurement, deployment, inventory, maintenance, and disposal.

- Track hardware and software assets while maintaining accurate inventory records.

- Provide mobile device setup, activation, configuration, and technical support.

- Support Microsoft Office applications, Windows, macOS, Teams, Zoom, and collaboration tools.

- Perform Active Directory account management, including password resets and workstation administration.

- Assist with audio/video equipment setup and troubleshooting for meetings and events.

- Coordinate with vendors and procurement teams for asset-related activities.

- Maintain service desk tickets, documentation, and knowledge base articles.

- Support networking, telephony, printer, and infrastructure-related activities when required.

Qualifications & Eligibility

- B.E. / B.Tech or Engineering graduates.

- Good understanding of computer hardware and software troubleshooting.

- Basic knowledge of Windows and macOS operating systems.

- Familiarity with Microsoft Office applications.

- Strong communication and customer service skills.

- Willingness to learn enterprise IT support technologies.

Skills Required

- IT Asset Management (ITAM)

- End User Support

- Hardware Troubleshooting

- Software Installation

- Microsoft Office

- Windows

- macOS

- Microsoft Teams

- Zoom

- Active Directory

- Mobile Device Support

- Networking Fundamentals

- Audio/Video Support

- Telephony Support

- Inventory Management

- Service Desk Operations

- Customer Service

- Problem Solving

- Communication Skills

- Team Collaboration

𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬

- ITIL Certification

- Microsoft MCITP Certification

- CompTIA A+

- CompTIA Network+

- Dell Certification

- HP Certification

- Basic Network Security Knowledge

𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐃𝐞𝐥𝐨𝐢𝐭𝐭𝐞?

- Work with one of the world's leading consulting and technology organizations.

- Gain hands-on experience in enterprise IT support and asset management.

- Learn from experienced technology professionals and global teams.

- Access world-class training, certifications, and learning resources.

- Build expertise in enterprise infrastructure and end-user technologies.

- Enjoy excellent career growth opportunities within Deloitte Technology Services.

- Be part of an inclusive, collaborative, and innovation-driven workplace.

𝐂𝐚𝐫𝐞𝐞𝐫 𝐆𝐫𝐨𝐰𝐭𝐡 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬

This role provides an excellent foundation for building a successful career in enterprise IT and infrastructure services.

Potential career paths include:

- IT Support Engineer

- Service Desk Analyst

- Desktop Support Engineer

- IT Asset Manager

- Infrastructure Support Engineer

- Systems Administrator

- Network Support Engineer

- IT Operations Analyst

- Technology Support Specialist

- Infrastructure Consultant

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐀𝐩𝐩𝐥𝐲?

- Fresh Engineering graduates looking to begin their IT career.

- Candidates interested in IT support and enterprise infrastructure.

- Individuals passionate about troubleshooting hardware and software issues.

- Applicants interested in IT asset management and end-user support.

- Candidates with strong communication and customer service skills.

- Professionals seeking long-term career growth with a globally recognized consulting and technology organization.