Genpact is Hiring Analyst – Process Analytics (Sales & Marketing) | Mumbai

Job Description

Build Your Career in Process Analytics & Digital Marketing with Genpact

Genpact is hiring Analyst – Process Analytics (Sales & Marketing) for its Mumbai office. This opportunity is ideal for graduates with a background in Business Analytics, Computer Science, Statistics, or Data Science who are passionate about data analytics, digital marketing, commercial operations, and business process optimization.

𝐂𝐨𝐦𝐩𝐚𝐧𝐲: Genpact
𝐑𝐨𝐥𝐞: Analyst – Process Analytics (Sales & Marketing)
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Mumbai, India
𝐖𝐨𝐫𝐤 𝐌𝐨𝐝𝐞: Hybrid
𝐉𝐨𝐛 𝐓𝐲𝐩𝐞: Full-Time
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Freshers / Experienced

𝐀𝐛𝐨𝐮𝐭 𝐆𝐞𝐧𝐩𝐚𝐜𝐭

Genpact is a global professional services company specializing in AI-powered digital transformation, process intelligence, analytics, and business operations. With over 140,000 professionals worldwide, Genpact helps leading enterprises improve business performance using artificial intelligence, automation, data analytics, and cloud technologies. Through its AI Gigafactory and innovation-driven approach, Genpact enables organizations to solve complex business challenges and accelerate digital transformation.

𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞

As a Process Analytics Analyst, you'll support commercial operations by analyzing sales and market data, improving business processes, creating performance reports, and collaborating with sales and marketing teams to drive data-driven decision-making.

Roles & Responsibilities

- Analyze sales and market data to generate actionable business insights.

- Monitor and optimize sales processes and commercial strategies.

- Collaborate with sales and marketing teams to achieve business objectives.

- Develop reports and dashboards to monitor key performance indicators (KPIs).

- Identify opportunities for process improvements and operational efficiency.

- Support the implementation of sales tools and business technologies.

- Assist in budgeting, forecasting, and commercial planning activities.

- Maintain data accuracy and support data-driven decision-making.

- Work with cross-functional teams to improve business performance.

- Contribute to continuous process optimization initiatives.

Qualifications & Eligibility

- Bachelor's degree in Business Analytics, Computer Science, Statistics, or a related field.

- Master's degree in Data Science is an added advantage.

- Good analytical and problem-solving skills.

- Strong communication and teamwork abilities.

- Proficiency in English.

Skills Required

- Process Analytics

- Digital Marketing

- Search Engine Marketing (SEM)

- Google SEM

- Digital Marketing Optimization

- Sales Analytics

- Market Analysis

- Business Analytics

- Data Analysis

- Reporting & Dashboards

- Process Improvement

- Commercial Operations

- Microsoft Excel

- Analytical Thinking

- Communication Skills

𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬

- Knowledge of digital marketing strategies.

- Experience with reporting and business analytics tools.

- Understanding of sales operations and commercial planning.

- Ability to work with large datasets and performance metrics.

- Certified Digital Marketing Professional certification (preferred).

𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐆𝐞𝐧𝐩𝐚𝐜𝐭?

- Work on AI-powered business transformation projects.

- Gain hands-on experience in analytics, digital marketing, and commercial operations.

- Collaborate with industry experts and global teams.

- Access world-class learning, mentorship, and career development programs.

- Build your career with one of the world's leading technology and professional services companies.

- Be part of an innovation-driven organization shaping the future of AI and analytics.

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐀𝐩𝐩𝐥𝐲?

- Fresh graduates interested in analytics and digital marketing.

- Candidates passionate about data-driven decision-making.

- Individuals with strong analytical and problem-solving skills.

- Applicants looking to build a career in process analytics and commercial operations.

- Professionals seeking growth opportunities in a globally recognized technology and consulting company.