Kyndryl Technical Support Hiring 2026 | Freshers Eligible | Apply Online

Job Description

Kyndryl is hiring Technical Support Associates for its latest recruitment drive. This opportunity is ideal for fresh graduates looking to build a career in IT Support, Technical Support, Customer Service, and Infrastructure Services.

As a Technical Support Associate, you will assist customers in resolving technical issues, provide troubleshooting support, and ensure smooth IT operations. You will work with experienced professionals, learn enterprise technologies, and gain valuable industry experience while delivering high-quality customer service.

⭐ Job Highlights

✅ Company: Kyndryl
✅ Job Role: Technical Support Associate
✅ Job Type: Full-Time
✅ Experience: Freshers Eligible
✅ Qualification: Bachelor's Degree

Roles & Responsibilities

🔹 Provide technical support to customers through phone, email, or chat.
🔹 Troubleshoot hardware, software, and network-related issues.
🔹 Diagnose technical problems and provide effective solutions.
🔹 Escalate complex issues to senior technical teams whenever required.
🔹 Maintain accurate records of customer queries and resolutions.
🔹 Assist users with software installation and configuration.
🔹 Ensure timely resolution of customer support tickets.
🔹 Follow company policies and security guidelines.
🔹 Work closely with internal teams to improve customer satisfaction.
🔹 Continuously learn new technologies and support processes.

Qualifications & Eligibility

Candidates should meet the following requirements:

🎯 Bachelor's Degree in Computer Science, Information Technology, Electronics, or a related discipline.
🎯 Freshers are encouraged to apply.
🎯 Good communication skills in English.
🎯 Basic understanding of computer systems and operating systems.
🎯 Knowledge of networking fundamentals is an added advantage.
🎯 Strong analytical and problem-solving abilities.
🎯 Ability to work in rotational shifts if required.
🎯 Positive attitude with excellent customer service skills.

Skills Required

⭐ Technical Troubleshooting
⭐ Customer Support
⭐ Windows Operating System
⭐ Basic Networking Concepts
⭐ Problem Solving
⭐ Communication Skills
⭐ Time Management
⭐ Team Collaboration
⭐ Microsoft Office
⭐ Analytical Thinking
⭐ Adaptability
⭐ Quick Learning Ability