Mavenir is Hiring Graduate Engineer, Operations | Bangalore/Gurgaon | Freshers

Job Description

Mavenir's 𝐆𝐫𝐚𝐝𝐮𝐚𝐭𝐞 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫, 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 opening is a practical entry point into 𝐭𝐞𝐥𝐞𝐜𝐨𝐦 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, particularly for freshers who want to work closer to live network infrastructure than conventional software development. The role is centered around keeping mobile telecom systems under observation and responding when network indicators or incidents show something is wrong. That makes it more 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬-𝐟𝐨𝐜𝐮𝐬𝐞𝐝 than coding-focused, which is important for candidates deciding between NOC, networking, support, and software engineering careers. The biggest attraction for a fresher is that the role does not demand several years of prior experience, while still providing exposure to 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞-𝐬𝐜𝐚𝐥𝐞 𝐭𝐞𝐥𝐞𝐜𝐨𝐦 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐬.

𝐖𝐇𝐀𝐓 𝐓𝐇𝐄 𝐑𝐎𝐋𝐄 𝐀𝐂𝐓𝐔𝐀𝐋𝐋𝐘 𝐈𝐍𝐕𝐎𝐋𝐕𝐄𝐒:

The day-to-day work is likely to revolve around 𝐰𝐚𝐭𝐜𝐡𝐢𝐧𝐠 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐨𝐫𝐬, investigating alerts, and performing the first level of analysis when incidents are automatically generated. Much of the work involves deciding whether an issue matches something already known or needs to be investigated further before being passed to a more experienced L2 team. During high-priority incidents, the engineer may also have to coordinate different teams or vendors and keep communication moving until the issue is properly handled. For a fresher, the steepest learning curve will probably be understanding 𝐭𝐞𝐥𝐞𝐜𝐨𝐦-𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐝𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝𝐬, 𝐚𝐥𝐚𝐫𝐦𝐬, 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞𝐬, and knowing how to distinguish a routine alert from an incident that can affect network availability.

𝐒𝐊𝐈𝐋𝐋𝐒 𝐀𝐍𝐀𝐋𝐘𝐒𝐈𝐒:

The most important combination here is basic 𝐍𝐎𝐂/𝐧𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 plus the ability to interpret operational data rather than simply follow instructions. Dashboard and KPI analysis can be learned with practice, but candidates need enough networking and monitoring knowledge to understand what the numbers and alerts actually indicate. Communication is also more important than it might initially appear because the position involves 𝐢𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐞𝐬𝐜𝐚𝐥𝐚𝐭𝐢𝐨𝐧 and coordination with other teams and external vendors. This combination is reasonably common among networking-focused freshers, although 𝐭𝐞𝐥𝐞𝐜𝐨𝐦-𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐱𝐩𝐨𝐬𝐮𝐫𝐞 can give candidates an advantage over applicants whose experience is limited to academic networking labs.

𝐎𝐮𝐫 𝐓𝐚𝐤𝐞:

- 𝐆𝐨𝐨𝐝 𝐟𝐨𝐫: Freshers with a 𝐧𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠, 𝐭𝐞𝐥𝐞𝐜𝐨𝐦, 𝐨𝐫 𝐍𝐎𝐂 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭 who want hands-on exposure to real production environments and are comfortable with monitoring and incident-based work.

- 𝐍𝐨𝐭 𝐢𝐝𝐞𝐚𝐥 𝐟𝐨𝐫: Candidates primarily looking for a 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠-𝐡𝐞𝐚𝐯𝐲 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 position, since the core work is operational monitoring, troubleshooting, escalation, and coordination rather than application development.

- 𝐒𝐞𝐥𝐞𝐜𝐭𝐢𝐨𝐧 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭𝐲: 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐞 — the experience requirement is accessible to freshers, but candidates still need to demonstrate that they understand basic 𝐍𝐎𝐂 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬, monitoring concepts, SLAs, and networking terminology.

- 𝐂𝐚𝐫𝐞𝐞𝐫 𝐭𝐫𝐚𝐣𝐞𝐜𝐭𝐨𝐫𝐲: This experience can provide a foundation for 𝐋𝟐 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, NOC Engineer, Telecom Operations Engineer, Network Support Engineer, or eventually specialized telecom/network engineering roles.

𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐧𝐭𝐞𝐱𝐭: The posting does not disclose compensation, and a reliable role-specific salary figure cannot be established from the information provided. Pay for fresher NOC and telecom operations positions can vary considerably depending on the employer, shift structure, and technical scope, so candidates should not treat a generic market estimate as a confirmed Mavenir salary.

𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Candidates should make their 𝐧𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐟𝐮𝐧𝐝𝐚𝐦𝐞𝐧𝐭𝐚𝐥𝐬 visible rather than relying only on a general engineering resume. Projects, coursework, certifications, or practical exposure involving 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐦𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠, troubleshooting, TCP/IP, telecom systems, dashboards, Linux, or NOC-style incident handling can make the profile more relevant; 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐬𝐤𝐢𝐥𝐥𝐬 should also be demonstrated clearly because escalation and coordination are central to the position.

Roles & Responsibilities

This position combines continuous network observation with first-level incident handling. The engineer is expected to identify unusual network behavior, perform initial checks, recognize recurring issues, and escalate problems when they require deeper technical intervention. The role also extends beyond monitoring, involving incident coordination, vendor communication, emergency incident bridges, and routine network health reporting.

- Monitor network performance indicators and alarms

- Perform initial checks on automatically generated incidents

- Investigate and triage operational issues using available dashboards and data

- Compare incidents with previous occurrences to identify known problems

- Escalate issues to appropriate L2 teams based on impact and analysis

- Coordinate incident follow-ups with external vendors

- Support coordination during high-priority network incidents

- Perform regular network health checks and reporting

- Follow established NOC procedures and SLA requirements

Qualifications & Eligibility

The eligibility bar is relatively accessible for an entry-level operations position, with the experience range explicitly covering candidates starting their careers. The stronger differentiator will be whether an applicant can demonstrate practical understanding of NOC operations and networking rather than simply holding an engineering degree.

- Bachelor's degree in Engineering or an equivalent technical qualification

- 0–3 years of experience in telecom networking or technical NOC operations

- Understanding of basic L1 NOC processes and SLA requirements

- Ability to work with monitoring tools, dashboards, and operational data

- Familiarity with alarm handling and operational workflows

- Strong English communication skills, including speaking and typing

Skills Required

Networking and NOC fundamentals are the most important areas, while the ability to quickly learn unfamiliar tools is particularly useful because the role involves working with operational dashboards and systems.

- Network monitoring and KPI interpretation

- Alarm monitoring and management

- L1 NOC processes

- Incident triage and initial troubleshooting

- SLA and operational process awareness

- Dashboard and analytics interpretation

- Ability to learn new tools and concepts

- English communication skills