NTT DATA is Hiring Security Engineer L1 (Remote Field Service) | Mumbai | Freshers

Job Description

NTT DATA's Security Engineer L1 opening is worth reading past the title before applying, since there's a meaningful gap between what "Security Engineer" typically implies and what this role actually is. Despite the title, this is fundamentally a 𝐫𝐞𝐦𝐨𝐭𝐞 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐢𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐫𝐨𝐥𝐞 with a security-technology specialization — not offensive security, penetration testing, or security architecture work. If you're picturing hands-on vulnerability assessment or threat hunting, this role is closer to a specialized L1 helpdesk function covering security infrastructure (firewalls, IPS/IDS, proxies) than a security engineering career in the more commonly understood sense.

That distinction matters because the 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐬𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐯𝐞𝐧𝐝𝐨𝐫 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 are quite specific — CCNA, JNCIA, or similar associate-level networking/security certifications are explicitly required qualifications, not just preferred. This is a meaningfully more concrete technical bar than most generic "IT support" postings, since these certifications require dedicated study and aren't something most CS graduates pick up incidentally through coursework — worth factoring in the time investment needed if you don't already hold one of these before applying.

NTT DATA itself operates at massive global scale (a $30+ billion technology services company serving most of the Fortune Global 100), which means this role would place you inside a 𝐥𝐚𝐫𝐠𝐞, 𝐩𝐫𝐨𝐜𝐞𝐬𝐬-𝐡𝐞𝐚𝐯𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 — the responsibilities section reflects this clearly, with repeated emphasis on SLA compliance, standard operating procedures, and formal incident documentation rather than autonomous problem-solving. For freshers who thrive with clear structure and defined processes, this is a genuine advantage; for those who prefer more ambiguity and independent ownership, it's worth knowing upfront.

𝐎𝐮𝐫 𝐓𝐚𝐤𝐞:

- 𝐆𝐨𝐨𝐝 𝐟𝐨𝐫: IT/Computing graduates who already hold (or are close to completing) a networking/security certification like CCNA or JNCIA, and who want a structured, process-driven entry into security operations

- 𝐍𝐨𝐭 𝐢𝐝𝐞𝐚𝐥 𝐟𝐨𝐫: those seeking hands-on offensive security, penetration testing, or security architecture work — this is support and incident resolution, not security research or design

- 𝐒𝐞𝐥𝐞𝐜𝐭𝐢𝐨𝐧 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭𝐲: moderate — the certification requirement is a real filter that narrows the applicant pool, but it's also a clear, achievable target to prepare for before applying, unlike vaguer "security fundamentals" requirements elsewhere

- 𝐂𝐚𝐫𝐞𝐞𝐫 𝐭𝐫𝐚𝐣𝐞𝐜𝐭𝐨𝐫𝐲: commonly leads into Security Engineer L2/L3, SOC Analyst, or Network Security Engineer roles, with NTT DATA's scale offering exposure to enterprise-level security operations across a large, established client base

𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐧𝐭𝐞𝐱𝐭: NTT DATA hasn't disclosed pay for this role. Entry-level Security Engineer/Technical Support roles at large global IT services companies in Mumbai typically range around ₹3–4.5 LPA for candidates with associate-level certifications, based on general market data for comparable L1 security support roles — this is an estimate only, and NTT DATA's scale as a major global player could position actual offers within or slightly above that range.

𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Since associate-level certification (CCNA, JNCIA, or similar) is listed as a required qualification rather than a preference, prioritize completing or being well into one of these before applying if you don't already hold one — unlike many fresher listings where certifications are soft signals, this posting treats them as a genuine prerequisite, and having one in hand (or clearly in progress with a near-term exam date) will likely be a hard filter in initial screening.

Roles & Responsibilities

The responsibilities are heavily process- and documentation-oriented, reflecting a structured service-delivery environment where consistency and SLA adherence matter as much as raw technical problem-solving.

- Diagnose and resolve technical incidents remotely, ensuring zero missed SLA conditions

- Use service assurance software to investigate problems and generate performance reports

- Prioritize and diagnose incidents according to agreed procedures, escalating unresolved issues

- Maintain accurate configuration records and apply asset-protection processes

- Investigate root causes remotely and assist in implementing preventative remedies

- Document and close resolved incidents per standard operating procedures, updating clients throughout

Qualifications & Eligibility

The certification requirement here is unusually concrete for a fresher-level listing — worth treating as a genuine prerequisite rather than a nice-to-have.

- Degree or relevant qualification in Information Technology, Computing, or related field

- Associate-level certification in security technologies (CCNA, JNCIA, ACCA, PCNSA, CCSA, or similar)

- Entry-level experience in security technologies (Firewall, IPS, IDS, Proxy)

- Entry-level experience in technical support, diagnosis, and troubleshooting

Skills Required

Communication and process-adherence skills are emphasized as heavily as technical knowledge — this role expects strong client-facing composure alongside security fundamentals.

- Entry-level knowledge of vendor technologies (Cisco, Microsoft, ARC, Audio Codes, Sonus, and similar)

- Entry-level understanding of management agent and redundancy concepts

- Strong cross-cultural communication and active listening skills

- Ability to work under pressure and adapt to changing circumstances