WNS is Hiring Associate – Operations | Hyderabad | Freshers Can Apply

Job Description

WNS is hiring Associates – Operations for its Hyderabad office. This opportunity is ideal for fresh graduates who are looking to build a career in Business Process Management (BPM), Back Office Operations, Shipping & Logistics, Data Processing, and Customer Support.

As an Associate – Operations, you will support business operations by processing information accurately, maintaining data quality, and working with global teams to deliver efficient back-office services.

𝐂𝐨𝐦𝐩𝐚𝐧𝐲: WNS Global Services
𝐑𝐨𝐥𝐞: Associate – Operations
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Hyderabad, Telangana
𝐖𝐨𝐫𝐤 𝐌𝐨𝐝𝐞: Work From Office
𝐉𝐨𝐛 𝐓𝐲𝐩𝐞: Full-Time
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Freshers

𝐀𝐛𝐨𝐮𝐭 𝐖𝐍𝐒

WNS is a global Business Process Management (BPM) company that provides digital transformation, analytics, and operational solutions to clients across industries including travel, banking, insurance, healthcare, retail, manufacturing, shipping, logistics, and utilities. With operations in multiple countries, WNS helps organizations improve efficiency through technology-driven business solutions.

𝐉𝐨𝐛 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰

As an Associate – Operations, you will manage back-office processes, maintain accurate business records, process operational data, and support daily business activities. You will work in a collaborative environment while ensuring quality, productivity, and customer satisfaction.

Roles & Responsibilities

- Process operational and business-related information accurately.

- Perform back-office data processing and documentation tasks.

- Maintain quality and accuracy while handling assigned work.

- Follow company policies, standard operating procedures, and process guidelines.

- Meet productivity and turnaround time targets.

- Collaborate with team members to ensure smooth business operations.

- Handle assigned tasks with attention to detail.

- Support shipping and logistics processes where applicable.

- Maintain confidentiality of customer and business information.

- Adapt to rotational shifts and business requirements.

Qualifications & Eligibility

- Graduate in any discipline.

- Freshers are encouraged to apply.

- Good written communication skills.

- Typing speed of at least 25 WPM with 90% accuracy.

- Willingness to work in rotational shifts.

- Comfortable working from the Hyderabad office.

Skills Required

- Written Communication

- Typing Skills

- Data Entry

- Back Office Operations

- Attention to Detail

- Time Management

- Problem Solving

- Team Collaboration

- MS Office

- Accuracy

𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬

- Shipping & Logistics Knowledge

- Operations Support

- Business Process Management

- Customer Service

- Documentation

- Process Compliance

- Data Processing

- Email Communication

- Organizational Skills

- Adaptability

𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐖𝐍𝐒?

- Start your career with a leading global BPM company.

- Gain hands-on experience in business operations and back-office processes.

- Work with global clients across multiple industries.

- Develop professional communication and operational skills.

- Learn industry-standard business process management practices.

- Access career growth and learning opportunities.

- Be part of a collaborative and inclusive work environment.

𝐂𝐚𝐫𝐞𝐞𝐫 𝐆𝐫𝐨𝐰𝐭𝐡 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬

This role provides an excellent foundation for careers such as:

- Operations Associate

- Process Associate

- Back Office Executive

- Data Processing Executive

- Operations Analyst

- Customer Support Associate

- Logistics Operations Executive

- Senior Process Associate

- Team Leader

- Operations Manager

𝐖𝐡𝐨 𝐒𝐡𝐨𝐮𝐥𝐝 𝐀𝐩𝐩𝐥𝐲?

- Graduates from any stream.

- Freshers looking to begin a career in operations or business process management.

- Candidates with strong typing and written communication skills.

- Individuals interested in back-office operations and logistics support.

- Aspirants seeking long-term career growth in the BPM industry.